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Relationship Marketing on the Internet

January 19, 2005

ARTICLE SNIPPET - Business profits are all about long-term relationships, and so is the Internet. Most people, however, make the twin mistakes of trying to make a sale too early or giving up too easily.

In Relationship Marketing on the Internet, author and Mequoda Library contributing editor Roger C. Parker provides the tools needed to increase traffic to your site, create a positive customer service experience and develop a site that customers will return to again and again.

The book provides insight into the most important aspects of promotion on the Internet. You will learn how to design a site that is clear, attractive and easy to navigate. Parker discusses how to streamline your customer follow-up system and transform your business without risking your current success. Learn how to keep your site current and how to utilize email as a marketing tool.

Parker lays out a straightforward description and easy-to-understand plan to create your own Relationship Marketing Program. He explains how to get acquainted at the introduction stage, how to communicate your competitive advantage, and how to convert prospects into customers. He also teaches you how to create customers for life and how to get your customers to do your marketing for you.

Business profits are all about long-term relationships, and so is the Internet. Relationship Marketing on the Internet provides insight into the most important aspects of promotion on the Internet.


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